Friday, December 28, 2007

Quick check-in

I will have some photos of knitting progress and a post about what's been happening with writing and other activities soon, but this is just a quick check in. My internet service has been down for several days, and the provider is being impossible. I've come to the conclusion that they don't want my business, so I am switching today. DSL is great, but I hear that cable is faster and people I know who have cable internet in my area are not disappointed with their service. I am severely disappointed in my service and in the customer service representatives who are supposed to help me but are completely useless.

Hopefully, I can fully update this weekend, especially with pictures of my first attempt at knitting cables! I've decided cables are fun! Anyway, I'll be back when this is resolved.

2 comments:

  1. Anonymous9:08 AM

    Make sure you take the 15 minutes to write to the CEO of the company, detailing why you left and the problems with customer dis-service. CC the Attorney General's office in your state and in the state where the company is based, and the BBB in the state where it's based. It's important to have it on the record.

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  2. I love love love to knit cables. Have fun and can't wait to see the finished product.

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